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Terms of service

Last updated: September 14, 2026

Use of this site

By using this website you agree to these terms. The content, logo, layout and copy on this site are owned by Prime Moving and may not be copied or reused without written permission.

Estimates are estimates

The instant estimate tool and any price ranges shown on this site are informational only. They are not a binding quote, a contract or an offer. A binding price is issued in writing after we review your inventory, your access at both addresses and your move date.

Quotes and booking

Written estimates are valid for 30 days unless stated otherwise. A move is booked only when you accept the written estimate and receive a confirmation from us. Rates shown on this site are subject to change.

Cancellation

Local moves may be cancelled or rescheduled at no charge with 48 hours notice. Long distance moves and any move with a deposit follow the cancellation terms printed on your signed estimate.

Claims and liability

Moving services are governed by the bill of lading you sign on move day and by applicable state and federal regulations. Basic carrier liability is included at no charge. Full value protection is available for an added fee. Claims must be filed in writing within the period stated on your bill of lading.

Items we cannot move

Hazardous materials, flammables, pressurized containers, ammunition, perishables and living things. Cash, jewelry, deeds and irreplaceable documents should travel with you.

Third party links

This site may link to other websites. We are not responsible for their content or their privacy practices.

Governing law

These terms are governed by the laws of the State of New York.

Contact

Questions about these terms: quotes@primemoving.com or 929.229.8651.

Note for the owner:

This is a starting point, not legal advice. Have a lawyer align it with your actual bill of lading, your tariff and your DOT obligations before you publish.